Privacy Policy

Privacy Policy

At RuneChat (RuneScape gambling), we value your trust and are committed to protecting your personal information when you use our platform. This Privacy Policy explains how we collect, store, and process your data, both online and offline.

What Personal Information May Be Collected?

When creating an account with us or interacting with our services, we may collect various types of personal information from you:

• Account registration details (e.g., username, email address)
• Device and browser information
• Usage analytics and behavioral data to improve the user experience

Account Registration Information

To use certain features on our platform, you will be required to provide accurate and up-to-date account registration information. This may include your name, date of birth, gender, and other relevant details.

Please note that if you register for an account from outside your home country or region, the terms and conditions of this Privacy Policy and all applicable laws and regulations governing online services will apply to your use of our platform.

Device and Browser Information

We collect information about the devices and browsers you use when interacting with our website, including:

• Browser type
• Operating system version
• Screen resolution
• Language settings
• IP address (for security purposes)

This data helps us improve the performance of our platform on various devices.

Usage Analytics and Behavioural Data

We may collect usage analytics and behavioral data to better understand user behavior, improve your experience, and provide insights that enable targeted marketing efforts. We will not share this information with third-party advertisers without explicit consent from you or as required by law.

You have the right at all times to opt-out of our processing of such personal data for direct marketing purposes; further details are outlined below.

Cookies and Tracking Technologies

Cookies are small text files stored on your device when visiting websites. They can store information about user behavior, preferences, or login credentials, but also contribute to a more personalized browsing experience.

Our platform employs several types of cookies:

• Session cookies: Temporary cookies that remain in memory only while you navigate between pages or during the current session.
• Persistent cookies: Cookies stored for longer periods on your device, enabling us to recognize repeat visits and tailor content accordingly.

When using our services, we also rely on tracking technologies like pixels, tags, and scripts. These tools help us monitor user behavior, ensure security, and optimize platform functionality.

Communication Preferences

We respect your communication preferences by providing you with options for:

• Notification settings: You can customize which types of notifications you receive (e.g., account activity, promotions) via email or in-platform alerts.
• Opt-out mechanisms: If you decide to unsubscribe from our newsletters or promotional emails, simply follow the link provided at the bottom of each message.

We'll honor your opt-outs whenever possible; however, some communications might still be sent as required by law.

Data Storage and Retention

Your data is stored securely on servers that are subject to strict access controls, regular security audits, and encryption measures. The retention periods for personal information vary depending on the purpose it was collected:

• Account registration: Information will be kept until you request account deletion or termination.
• Usage analytics: Data may be retained indefinitely as long as it is anonymized or aggregated to prevent individual identification.

Security and Account Protection

To protect your accounts, we employ several security measures:

1. Secure login mechanism using HTTPS encryption
2. Regular password updates for improved account safety
3. Monitoring of suspicious activity: Our system checks for unusual patterns in user behavior to prevent potential unauthorized access attempts.

By safeguarding your account with a strong, unique password and enabling two-factor authentication whenever possible, you'll add an extra layer of protection against malicious activities.

User Rights Regarding Personal Data

You have the right to:

• Access: Obtain information about what data we hold on you.
• Rectification: Update or correct inaccurate personal details stored by us at any time.
• Deletion (Erasure): Request removal of your account and associated data. Please note that certain exceptions might apply due to legitimate interests, regulatory compliance requirements, or public interest.

Please review our Data Subject Access Requests procedure below for further guidance on exercising these rights.

Data Correction or Deletion Requests

If you wish to correct personal details or request erasure of specific information stored by us, follow these steps:

1. Account dashboard: Log in and visit the settings or profile section where available.
2. Support contact: Reach out through our in-platform support channels (e.g., ticket system) for assistance with deletion requests.

Age Restrictions and Minor Protection

Our services are intended only for individuals who meet minimum age requirements as set forth by applicable laws, currently 18 years old or more:

• For countries subject to European Union jurisdiction: At least the legal drinking/purchasing age.
• Elsewhere, according to the country-specific regulation regarding gaming regulations and/or data collection.